At Perk Immigration, we strive to provide high-quality immigration consultancy and visa-related services. Our aim is to ensure complete satisfaction with the services we offer. However, we understand that there may be situations where you may need to request a refund. This Refund Policy outlines the terms and conditions regarding refunds for our services.

1. Refund Eligibility

Refunds are only available under specific circumstances. These circumstances include:

• Cancellation Before Service Commencement: If you cancel our services before we have started working on your immigration application or process, you may be eligible for a refund, subject to any cancellation fees as outlined below.
• Ineligible Application: If we determine that you are not eligible for immigration under the program you have applied for after a comprehensive eligibility assessment, a refund may be granted, subject to applicable service charges or processing fees.
• Duplicate Payments: If you have made a duplicate payment for the same service, we will refund the extra payment as soon as the issue is identified.

Refunds will not be provided under the following circumstances:

• Visa Application Fee: Any fees paid to government agencies or visa processing authorities are non-refundable, even if your visa application is rejected or delayed.
• Service Already Rendered: If we have already provided services, such as assessment, documentation, or consultation, we do not offer a refund.
• Change of Mind: If you simply change your mind after we have commenced the work or have started providing services, you are not eligible for a refund.

2. Refund Process

To request a refund, you must submit your request in writing, clearly explaining the reason for the refund, within [X] days of the payment. Please send your request to:

Once we receive your refund request, we will review your case and respond within [X] business days. If your refund request is approved, we will process the refund to the original payment method.

3. Cancellation and Refund Fees

In the event of a cancellation, we may charge a cancellation fee to cover any work already completed, administrative costs, and service charges. The cancellation fee is calculated based on the stage of service provided, as follows:

• Before the service begins: [Percentage]% of the total service fee.
• After the service has commenced: [Percentage]% of the total service fee.

The specific fee will be communicated to you when processing your cancellation request.

4. Refund Timing

Refunds will be processed as quickly as possible, typically within [X] business days. The time it takes for the refund to appear in your account may depend on your payment method or bank’s processing time.

5. Disputes

If you disagree with the outcome of your refund request, you may contact us for further clarification. If we cannot resolve the issue, the dispute may be escalated for further review and consideration.

6. Changes to This Refund Policy

Perk Immigration reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately. Please review this policy periodically to stay informed.

7. Contact Us

If you have any questions regarding this Refund Policy, or if you need to request a refund, please contact us at:

Perk Immigration
170 Steelwell road Unit 200 Brampton Canada
(647)-625-0045
admin@perkimmigration.com

By using our services, you acknowledge that you have read, understood, and agreed to the terms of this Refund Policy.